Whirlpool Bath Reviews

When buying a whirlpool bath, it is essential that you have all the information about any company you are considering purchasing from. The following in-depth reviews of three popular whirlpool bath websites will help you accomplish that and make an informed purchasing decision.

Luna Spas
www.lunaspas.com
Price:The prices on Luna Spa are in the middle to high range, although customers need to take into account the free delivery offered on the whirlpools. All models are priced well above the very cheapest websites, and models with both whirlpool and air spa jets are quite a bit more expensive than models with the same features elsewhere. However, these models also have the option for 14 whirlpool jets, whereas most of Luna Spas competitors only offer 11 jet models. There is also a price match option

Delivery Time: All the baths on this website are made to order and can be delivered in 5 to 10 days

Guarantee: All models have a comprehensive five year manufacturer’s guarantee, and some models have additional guarantees, such as a 20 year guarantee on the LUCITE and a lifetime guarantee on the fixtures.

Website Usability: This website is organized into categories, first by type of bath, then by size and shape and finally by number of jets. This makes it very easy to find exactly what you are looking for. However, ordering isn’t quite as quick as it could be; it takes three clicks to get to where you can actually put the item in your cart. Also, pricing on some items isn’t completely straightforward. For example, the price listed on the product page of the whirlpool plus air spa models is for the whirlpool only, even though the category and the picture makes it appear as if it’s the price for the whirlpool with the air spa. This could be confusing to some people.

Delivery Cost: This website offers free delivery on most items.

Returns Policy: The returns policy is relatively straightforward. It clearly states that if an item is faulty, Luna Spa will collect and replace it. However, if a person returns an unwanted item – there is a 35% restocking charge.

Available Features: Luna Spa whirlpool baths have many customization options even on the most basic models. These include pop up wastes, inline heaters that heat water as it passes through the jets, single blue lights, aqua fill system that fills the bath through jets, bath pillows and a sound system. Whirlpool and air spa baths have additional options such as rotational lights, string lights, touch controls and bath panels.

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Product Information: This website clearly describes the dimensions and number of jets on its whirlpools, as well as the thickness of the acrylic sheet. Special materials are explained in detail, and any extra features are well described. However, there is no easy checklist of features, and no details are given about jets or manufacturing standards.

Luna Spa is currently offering free pump protection and a free child proof safety suction filter on some hydrotherapy combination systems.
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Better Bathrooms
www.betterbathrooms.com

Price: The whirlpool baths on this site are very good value. In fact, many of them are £50 or more below similar models. However, many of the whirlpools don’t have the option for as many jets as similar baths on competitor websites

Delivery Time: Better Bathrooms can deliver stock whirlpool baths in 3 to 5 working days, but custom built baths take longer. Many basic 6 jet rectangular whirlpools are in stock, but bigger baths, those with more jets, air spa whirlpools and whirlpools of a different shape are considered bespoke and are subject to the longer 7 – 14 day delivery schedule

Guarantee: The warranties vary depending on the choice of whirlpool model. Most Better Bathroom systems have five year manufacturer’s backup that includes the pump and controls, a 10 year guarantee on the pipe work, and a 25 year guarantee on the bath. Some models however, only offer a 1 year manufacturers guarantee.

Website Usability: This website is organized first by categories that include straight baths, shower baths, corner baths, small baths, large baths and Jacuzzi baths. In each category, models are listed one by one with whirlpool, air spa and hydrotherapy (whirlpool with air spa) options. Those who aren’t looking for a particular brand might find it a bit unorganized, because it takes a little searching to find a whirlpool with a specific look, size or number of jets. Also, items cannot be placed in the cart from the first page; it takes three steps before that option is available.

Delivery Cost: Shipping costs range from £35.95 to £149.95, depending on where the item is being shipped.

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Available Features: Customization options on this website vary according to the whirlpool model. Almost all models provide an opportunity to include at least a pop up waste and either colour or halogen lights, and most have the option of adding bath panels, screens, a 3 speed controller and an inline heater for an air spa. There are also some unique customization options such as a bath filler or a bath mixer.

Product Description: Better Bathrooms include not only a description of the whirlpool baths, but a handy list of features. This list includes information about type and placement of jets, the quality standards to which it is manufactured, and even what is not included. It is very detailed and easy to take in at a glance.
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Heatandplumb
www.heatandplumb.com

Price: The prices on the Heat and Plumb website start from £387.87 which is about in the middle range. The basic models are more expensive than many other retailers but the incredibly low £5.99 delivery does offset the cost. There are also some relatively cheap options for large 11 jet whirlpools with 12 air spa jets.

Delivery Time: This website delivers in 5 to 10 working days, depending on the whirlpool model. Most basic models take 5 days, whereas more complex models and models with an air spa require 10 days.

Guarantee: All models have comprehensive 1 or 2 year guarantees, and some models also provide a 2 year guarantee on the pump, a five year guarantee on the pipes and a 25 year guarantee on the bath.

Website Usability: This website is not organized into categories, but instead lumps all of the products together with the option to sort them by price or make. Therefore, a person might have to search through all 5 product pages to findexactly what they were looking for. However, all information about the items is listed right on the first page, including delivery time, guarantee, and whether or not it is in stock. Delivery cost is also listed on the first page. To obtain more information about a model, a person needs only to click “more info” to be taken to a page with a description, a larger image and a list of product options. Ordering from this site is also very simple and straightforward. Simply click “view options to buy,” choose your system, and place the item in your cart.

Delivery Cost: All orders have a flat delivery cost of £5.99.

Available Features: Most models on this website have very few options for customization. Some models only have a pop up waste, and others have a few additional options such as extra jets, an extra pump, other types of wastes, a bath trap or a bath panel. Some of the more expensive models also offer underwater lights.

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Product Description: The descriptions on this website vary in quality. Some models only provide a few sentences of description without even listing the dimensions or the number of jets. Others provide a more detailed description, including information about the jets and other features. Some models provide a checklist with even more information.
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